Privacy Policy

YSTOER is operated by Youssef Abulhassan Mohamed Mubarak, trading as YSTOER (the "Seller", "we"). For personal data you provide to us in connection with the YSTOER service, the Seller acts as the data controller.

• Account data: email address, display name, authentication identifiers.
• Order data: in-game Player ID, order history, product selected.
• Support data: messages you send us through chat or Telegram.
• Technical data: IP address, device/browser information, log data, cookies necessary for the service.
• Payment metadata: transaction identifiers and status returned by our payment processor. Full payment details are handled by PayPal and are never stored on our systems.

• Creating and maintaining your account.
• Processing and delivering your orders and providing support.
• Preventing fraud, abuse, and chargebacks.
• Complying with legal, tax, and accounting obligations.
• Improving the service and diagnosing technical issues.

Where applicable law requires a legal basis, we rely on contract performance, legitimate interests, legal obligations, and consent where specifically required.

• PayPal — our payment processor. See PayPal's Privacy Statement.
• Cloud and hosting providers that store data and serve the site.
• Communication tools such as Telegram when you contact us there.
• Professional advisers and authorities where required by law.

We keep account and order records while your account is active and for a reasonable period afterward to meet tax, accounting, fraud-prevention, and dispute obligations. When data is no longer needed, we delete or anonymise it.

Subject to applicable law, you may request access, correction, erasure, restriction, portability, withdrawal of consent, or lodge a complaint with your local authority.

To exercise these rights, contact us on Telegram @UP_YStore.

We apply technical and organisational measures including HTTPS encryption, access controls, and database security. Payment data is handled by PayPal in a PCI-compliant environment; we never see or store it.

Our service providers may process data outside your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

We use cookies and similar technologies that are strictly necessary for session, authentication, and security. If analytics or marketing cookies are introduced, we will request consent first.

We may update this notice from time to time. The date above reflects the most recent change.

Data-protection questions? Reach us on Telegram @UP_YStore.